Resilience Thinking – It’s when not if.

 The shape of change The recent and rapid evolution of our high streets in the UK and main street USA have been a very visible sign of change which few will have missed. Resilience thinking helps business leaders understand what that change will look like for their...

Decision making on the shifting sands of the facts.

Facts can change. The foundation of any good decision should be the facts, so how should we build a fact based culture in a business?

Is our personal resilience at risk from hyper-connectivity ?

Personal resilience is more important today than it ever was. Providing inner strength, it helps us to go with the flow and bounce back from adversity. More than a buzzword, personal resilience can be learned and contribute real advantages in situations which disrupt...

Demographic change, a slo-mo disruption?

Staff are the core of any business, without them we all might as well shut up shop and go home. However across many economies, organisations are struggling to recruit and retain staff against multiple headwinds of demographic change which are global in nature but local in impact.

Risk forecasting, mirage or science?

How to move from Risk Forecasting to Resilience Thinking. There are known knowns. These are things we know that we know. There are known unknowns. That is to say, there are things that we know we don’t know. But there are also unknown unknowns. There are things we don’t know we don’t know.

Adaptive capability and making a drama out of a crisis.

How can an organisation build adaptive capability to improve it’s resilience. Strategies including product-as-a-service, agile manufacturing, mutual support, and Auftragstaktik can contribute to preparations for disruption to give an organisation the ability to survive and create new opportunity.

How community resilience can build resilient organisations

Building community resilience is one concrete way we can create a more resilient organisation. By preparing ahead of disruption, communities and the organisations they contain can resist disruption, respond effectively and make positive changes as a result.

Disruptions usually start small and look insignificant.

A 20-20 rear view of disruption and electric vehicle charging. Disruptions are often seen as bad, to be avoided and minimised, resilience is about more than just weathering disruption but seeing it as an opportunity

3 Lessons in Business Resilience from Easter Island

3 Lessons for business resilience from Easter Island. Will we continue to optimise today without considering the future and continue blindly with business as usual? Or will we learn the lessons of maintaining outward views, incentivising the correct decisions and creating sustainable innovation strategies to build resilience into our organisations?

Resilience 101. Sustain, thrive and grow your organisation.

We believe organisation’s must be resilient to survive and be sucessful. How? By building strength, resilience capability and taking advantage from disruption.  In today’s world it’s a strategic imperative.

About US


We are dedicated to helping your organisation improve resilience by supporting your decisions with meaningful metrics and strategies.

01. Strategic

Resilience is a strategic imperative for the whole organisation. Helping your organisation improve resilience requires a roadmap that extends outside your business to supply chains, partners and the community you operate in.

02. Professional

Few organisations actively prepare for, measure or act to enhance resilience. Our experience, backed by cutting edge research, enables us to build a broad consensus and deliver relevant, detailed metric based recommendations.


Every organisation is different; its size, sector, structure or maturity. Unique contexts require custom approaches and precise solutions.  We offer services tailored to your needs, to ensure you reach your future goals, allowing you to take control and set your own course.

Start with Why

Our Mission

We create your resilience advantage. Enabling your organisation to understand your resilience landscape, quantify your resilience dimensions and support actionable change to improve your resilience.
Resilience a Team Effort
360 Resilience at Seminar

our Community

Integral to our values

Resilience is for all organisations, not just established or larger corporate companies, so we offer:

Free access to core tools.
Educational resources for students and academics.
Pro-bono and structured consulting fees especially for Not-for-profits.

Who Can BENEFIT and When

Fit For Purpose

Resilience is a core requirement for every organisation, from a single entrepreneur to global corporation, not-for-profit or public agency. We believe that whatever you do, we can help.

We provide free tools for cash strapped start-up’s, paid packages with enhanced capabilities for established businesses and bespoke support for more complex organisations.

Disruptions don’t arrive on a schedule, so resilience building works best as a pre-emptive. Build in resilience thinking as you create new ventures, make changes, identify new innovations or to meet ongoing governance.

Government Resilience
Business Resilience
Resilience for Charities

360 Resilience 

A Team of Professionals

Paul Hancock - 360 Resilience Consultant

Paul Hancock


“I get a real buzz when I see people make the connection with how resilience works for them and their organisation and then start looking for ways they can improve”

Jason Valette - 360 Resilience Consultant

Yana Yaneva

Organisational Psychologist

“I thrive on building resilient individuals, teams and leaders to be their best in fast and complex businesses”

Resilience Practitioners 

A Network of Experts

Working With Resilience

Adapt | Optimise | Sustain

Working With Resilience is an international consortium of practitioners and academics combining their skills to advance the understanding of what resilience actually means in relation to our working lives, how you measure it and what you can do to create it for individuals, teams and their leaders.


Jason Valette - 360 Resilience Consultant
Jason Valette - 360 Resilience Consultant

Inverroy Crisis Management


Inverroy Crisis Management was founded on the belief that every business should have a continuity plan for when emergency or disruption strikes. We design bespoke crisis management solutions using consultancy, training and technology to ensure that organisations like yours are ready for the unexpected.



Daily Impact Emergency Management

DIEM functions as a think tank, training/education group and activist network developing practical solutions for city and regional resilience. A social enterprise based in the Netherlands, it has a global reach and builds on decades of international research and practical experience of its predecessor organisations, stakeholders and partners.


Jason Valette - 360 Resilience Consultant

Industry Affiliations

Supporting Resilience

Get In Touch

Public Sector Resilience

Customised Programs

For government, professional associations, not-for-profit and public service organisations

Contact us to discuss your needs

Strategic Resilience

Team Resilience

Bespoke programmes